Concierge Services by Over Sea
After-hours call answering for Airbnb hosts in Canada
Over Sea is available around-the-clock so you don’t have to be.
As a self-managing Airbnb host (or multi-platform host, we hope), you may suffer from problematic cell phone use. Every few minutes you get the urge to check your messages, and you sleep with your phone literally on your pillow. Providing guests with 24/7 service is not only crucial for reviews, but also an important risk management tool.
Our Concierge team is ready to support your guests, your home, and you! We are available 24/7 to answer phone calls, reply to guest messages, and even take care of some basic errands.
How does it work?
We will set up a dedicated phone line to use for your short term rentals, that you can easily access from an app. From there, you choose who answers calls and when. We maintain a comprehensive database of information on your property including, but not limited to; access, parking, heating/cooling, television, appliance instructions, check in/check out instructions, internet, sound systems, and emergency plans.
We understand every host is in a unique situation, our Concierge service is priced to scale up as you do. Services start at $75 per month plus a per call fee based on volume.