Privacy Policy

Effective Date: June 1, 2024

Over Sea (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our websites (oversea.ca and stayoversea.ca) and our services.

1. Information We Collect

When you visit our website or use our services, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, payment details, and other information you provide when making a booking, submitting a contact form, or subscribing to our updates.
Booking Information: Property details, reservation dates, guest information, and preferences.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website (via cookies or analytics tools).
Third-Party Data: Information shared with us by booking platforms (e.g., Airbnb, VRBO, Booking.com) or payment providers (e.g., Stripe).

2. How We Use Your Information

We use your information to:

Process bookings and payments.
Provide, manage, and improve our hospitality services.
Communicate with you about your stay, property management, or inquiries.
Send marketing communications (only if you’ve opted in).
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Trusted partners who assist with payment processing, housekeeping, maintenance, or guest services.
Booking Platforms: Where reservations are made through third-party sites.
Legal Compliance: If required by law, regulation, or government authority.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some site features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.